Code Signing Certificate FAQ

Frequently asked questions about code signing certificates

Will a Code Signing Certificate get rid of the Unknown Publisher warning my users are seeing?
YES! That's exactly what they do -- verify a publisher's identity. Without a code signing certificate your users will see : WITH a code signing...
Will a Code Signing Certificate get rid of the "This file may harm your computer" warning my users are seeing?
Almost. The "This file may harm your computer" warning is actually generated by a Microsoft software called SmartScreen. SmartScreen uses file rep...
What is a .p12 file (Or a PKCS12 file)?
.p12 is an alternate extension for what is generally referred to as a "PFX file", it's the combined format that holds the private key and cer...
What is K Software's refund policy?
Refund Policy Our refund policy is to provide a full refund to any customer within 30 days of their purchase when the certificate in question has been iss...
Who is Sectigo? What happened to Comodo!?
DON'T PANIC! Comodo just changed their company name. Same company, same root certificates, same level of trust. The only thing that's chang...
How Can I Sign Using an EV Code Signing Certificate?
You must have the hardware token that Sectigo (formerly Comodo) ships you, as well as the SafeNet Authentication client software installed. Refer to your...